eCommerce Fulfillment Built for Growing Brands
From receiving inventory to picking, packing, and dispatch, Rackit handles your day-to-day fulfillment from one warehouse—so you can spend less time managing orders and more time growing your business.
100,000+ orders fulfilled. 99.8% order accuracy. Based in Parañaque City
Stay in Control Without Running the Warehouse
Outsourcing fulfillment shouldn't mean losing visibility. Rackit gives you one place to monitor your orders and inventory, with added safeguards for greater accountability.
How Your Orders Move Through Rackit
From inventory arriving at our warehouse to orders leaving for your customers, your fulfillment stays under one operation.
Fulfillment Shouldn't Feel One-Size-Fits-All
Custom Packing
Need specific packaging, inserts, wrapping, or presentation? We can build packing instructions around your brand and customer experience
Kitting & Bundling
From product bundles and promotional sets to subscription kits, we can assemble multiple items into ready-to-ship orders.
Special Requests
Have something outside the standard pick-and-pack process? Tell us what you need and we'll build the right workflow around it.
eCommerce Fulfillment Questions, Answered.
How does Rackit receive orders from our online stores?
Your connected sales channels feed orders into our fulfillment system, allowing our team to process orders from multiple channels through one workflow.
Will inventory automatically update across our sales channels?
For connected channels, inventory can be synchronized as orders are processed, helping keep available stock aligned across marketplaces and reducing the risk of overselling.
How do you make sure the correct items are packed?
Orders follow a controlled picking, packing, and verification workflow before dispatch. Packing operations are also covered by CCTV surveillance, providing an additional record when an order needs to be investigated.
Can you follow our brand's specific packing instructions?
Yes. We can create packing workflows around your requirements, including specific packaging, inserts, wrapping, product presentation, bundles, and other order-level instructions.
Can you handle bundles, kits, and promotional sets?
Yes. Rackit can assemble multiple SKUs into bundles, campaign sets, subscription kits, promotional packages, and other ready-to-ship configurations.
What happens when a customer returns an order?
Returns can be received back at our warehouse and processed according to your agreed workflow, including inspection, inventory disposition, and identifying items that can be returned to available stock.
Can you handle sudden increases in order volume during campaigns or sales?
Yes, but we coordinate expected campaigns and volume spikes with you in advance so we can prepare inventory, manpower, and the fulfillment workflow accordingly.
What happens if there is a disputed or incorrect order?
We can review the fulfillment records associated with the order and, where applicable, packing-area CCTV footage to help investigate discrepancies, packing concerns, or customer claims.
Can you fulfill both eCommerce and retail orders from the same inventory?
Yes. Rackit can support both direct-to-consumer eCommerce orders and B2B retail requirements from the same warehouse operation, helping brands manage multiple distribution channels without splitting inventory across different fulfillment partners.
Ready to Take Fulfillment Off Your Plate?
Tell us about your products, order volume, and operational needs. We'll help you build a fulfillment setup that works for your business.
No generic packages. No hidden fees. Just a solution built around your operations.