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The Key Differences Between Fulfillment Centers and Warehouses

Written by Team Rackit | May 21, 2024 10:54:26 AM

Have you ever wondered how your items that you order online arrive so quickly and accurately? It is all just because of the careful coordination between two important components that are fulfilment centers and warehouses. These are basically the places where goods are stored. While they may seem to be similar, but actually both serve two different purposes in the field of logistics and e-commerce. In this article, we will explore what exactly they are and how they differ from each other by breaking down their differences in simple terms. It doesn’t matter who you are, whether you are simply a curious shopper or an aspiring entrepreneur, understanding these concepts will give you insights into the inner workings of the e-commerce world.

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What is Warehouse?

A warehouse is a big storage space where companies keep their products. It is a big building with lots of shelves and space to store things. Warehouses are where items are stored before they are needed, like before they are shipped to stores or directly to customers who buy them online. Warehouses play an important role in the supply chain, serving as the backbone of many businesses operations. They provide a centralized location for storing goods and help facilitate the movement of products from manufacturers to consumers. Warehouses can be used by manufacturers, wholesalers, or retailers to store their products.

Key Features of Warehouses 

Storage: Warehouses provide a secure place for businesses to store their goods until they are needed. This helps companies manage their inventory efficiently without having any type of loses.

Organization: Inside a warehouse, items are carefully organized on shelves. This makes it easy for workers to find and locate specific products when they are needed.

Inventory Management: Warehouses use systems to track inventory levels and monitor stock movements. This helps businesses keep track of how many products they have and when they need to order more.

Distribution Hub: Some warehouses serve as distribution hubs, where products are sorted, they are packed, and are shipped to stores or directly to customers. This helps the businesses to streamline the delivery process. It also ensures that the orders are fulfilled quickly and accurately.

What Happens in a Warehouse?

In a warehouse, several important activities take place to ensure that products are stored, managed, and distributed efficiently. In warehouses, goods are usually stored for longer periods. They act as a holding area for inventory until it is ready to be shipped out. Warehouses are typically organized with shelves and racks to move items around efficiently. Here's what happens in a warehouse:

Receiving: When products arrive at the warehouse from manufacturers or suppliers, they undergo from a receiving process. This involves checking the quantity and quality of the items and inspecting for any damage.

Storage: Once they are received, products are stored in assigned areas within the warehouse. This could involve placing items on shelves or racks. It depends on their size and their nature.

Inventory Management: Warehouses use inventory management systems to track the movement of products in and out of the facility. This may include updating stock levels, monitoring product locations, and generating reports to analyze inventory performance after regular intervals of time.

Picking: When an order is received from a customer or from a retail store, warehouse staff extract the requested items from their storage locations. This process is known as picking. This may involve using hand devices or automated systems to locate and collect the products.

Packing: After picking the items, they are packed into boxes or containers for shipment. Packaging materials such as bubble wrap or protective sheets may be used to ensure that the products are safely transported without any type of damage.

Shipping: Once packed, the orders are ready for shipping. Warehouse staff arrange for the transportation of the packages using various carriers such as trucks, ships, or planes, depending upon the destination and delivery timeline.

Returns Processing: In cases where customers return products, warehouses handle the returns process. This involves inspecting the returned items, restocking them if they're in good condition, or disposing of them if they're damaged or unsellable.

Types of Warehouses

The three main types of warehouses are given below: 

1- Public Warehouses: These are owned and operated by third-party logistics (3PL) companies and offer storage and handling services to multiple businesses on a short- or long-term basis.

2- Private Warehouses: These warehouses are owned and operated by single companies to store their own goods exclusively. These warehouses provide complete control over storage and handling processes but require huge investment.

3- Bonded Warehouses: They are authorized by governments to store imported goods before they are cleared through customs. Businesses can store goods in bonded warehouses without paying duties until they are ready for sale or export.

What is a Distribution Centre?

A distribution center is a key component of the supply chain management process. It's a facility used for receiving, storing, and distributing goods to wholesalers, retailers, or directly to customers. Distribution centers play a crucial role in ensuring that products are efficiently moved from manufacturers or suppliers to end-users.

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Key Features of a Distribution Center 

Here's a breakdown of their Features:

Sorting of Items: Distribution centers receive goods from various sources and organize them based on where they need to go.

Fast Processing: They quickly process incoming goods and prepare them for outbound to stores or customers.

Order Management: They combine multiple orders going to the same destination to save on shipping costs.

Transportation Coordination: Distribution centers coordinate transportation, scheduling trucks and routes to ensure timely delivery.

Managing Returns: Distribution centers handle returns, inspecting and processing them to either put them back into inventory or dispose of them properly if they are of no use.

Types of Distribution Centers 

The three main types of distribution centers are explained below.

1- Cross-Docking Centers: These distribution centers specialize in the quick transfer of goods from inbound to outbound trucks, minimizing storage time. They facilitate the rapid movement of goods through the supply chain, especially for high-demand items.

2- Regional Distribution Centers: These centers are strategically located to serve specific geographic regions. They receive goods from manufacturing plants and distribute them to stores or customers within a fixed area.

3- E-commerce Fulfillment Centers: These distribution centers are tailored for online retail operations, focusing on quickly processing and shipping individual customer orders. They often utilize advanced automation technology to handle a high quantity of orders with speed and accuracy.

 

Key Differences Between Both of the Two

Distribution centers and warehouses share some similarities. Still they have differences in their functions and purposes within the supply chain. Here are some points that differentiate warehouses from distribution centers:

Long-Term Storage: Warehouses are usually used for long-term storage of goods. Unlike distribution centers, which focus on the quick movement of products to fulfill orders quickly, warehouses may hold inventory for extended periods, serving as a connection between production and distribution.

Bulk Storage: Warehouses usually specialize in bulk storage of goods. They may store large quantities of products that are not immediately needed for distribution. They are kept on hand to meet future demand or to take advantage of economies of scale in production or purchasing.

Limited Processing: While distribution centers are equipped for order fulfillment activities such as picking, packing, and shipping, warehouses typically have few of the processing capabilities. Their main function is to store goods securely rather than processing them for immediate distribution.

Location: Warehouses may be strategically located near manufacturing facilities or transportation hubs to optimize logistics and reduce transportation costs. They serve as central points for storing goods before they are needed for distribution to regional or local markets.

 

Lining up the Major Differences Between the Warehouse and Distribution Centers

Aspect

Fulfillment Centers

Warehouses

Purpose

Primarily focus on order fulfillment for e-commerce operations.

Mainly used for storing goods and managing inventory.

Inventory Management

Dynamic inventory management to handle individual customer orders.

Static inventory storage with periodic restocking.

Order Processing

Fast and efficient order picking, packing, and shipping.

Limited order processing capabilities, primarily focused on storage.

Location

Often strategically located near urban areas or major transportation hubs.

Location may vary based on factors like cost, space availability, and proximity to suppliers.

Technology

Utilize advanced automation and robotics for order processing.

May or may not incorporate advanced technology, depending on operational needs.

Customer Focus

Prioritize quick order turnaround and customer satisfaction.

Less emphasis on individual customer orders; focus is on bulk storage and distribution.

Scalability

Easily scalable to accommodate fluctuating order volumes.

Scalability may be limited by physical space and infrastructure constraints.

Services

Offer value-added services like gift wrapping, custom packaging, and returns processing.

Limited services beyond storage and basic inventory management.

Flexibility

Highly flexible to adapt to changing market demands and seasonal trends.

May have limited flexibility due to fixed storage configurations.